A new patient’s initial visit usually includes a full examination and a dental cleaning. It’s a lengthy appointment, but it’s necessary to provide the patient with appropriate care from the very beginning. The full dental examination includes an assessment of the teeth, cavities, existing fillings, gums, tongue, soft tissues, palate and inside of the cheeks; small and large X-rays; pictures of the inside and outside of the mouth; general periodontal treatments; and the assessment of prosthodontics, if relevant. Due to the exhaustive nature of this examination, a second appointment may be necessary in some cases to share the results of your oral health assessment and to finish the cleaning, if necessary. Once we have all the information we need, we will be able to tell you about the different possibilities available to you so you can make an informed decision. Once the full examination has been completed, we recommend that you come back for regular dental checkups (excluding dental treatments) every 3, 6, 9 or 12 months, depending on your oral health (every 6 to 12 months is most common). These shorter examinations consist of a cleaning and a few X-rays (fewer than for the full examination) to check how your oral health is doing. After your first full dental examination, we will give you a personalized Les Dentistes du Vieux-Port de Montréal gift box. It’s a travel kit containing most of the oral health items you might need while travelling.
If you have dental insurance, we’ll make life easier for you by submitting your claims online, if your insurance provider allows it. This way, we can tell in seconds how much is covered by your insurance. If electronic claims aren’t accepted by your insurance provider, we will fill out the paper claim form for you so that you can be reimbursed as soon as possible. This is just one of the many services we are happy to provide.
We use the industry’s most stringent aseptic techniques. Some of the more common are: - Ultrasonic cleaners to remove germs and to pre-clean - STATIM and Masteri CLASS B AUTOCLAVE sterilizers, known for their effectiveness and reliability. In addition, an independent laboratory conducts monthly biological tests to verify the effectiveness of each of our sterilizers, to ensure you are protected against any contagious disease. - The Sinius by Sirona chair that we use is currently the most hygienic on the market. It has a full 24- to 72-hour self-cleaning feature. In other words, if a patient who has been treated on the chair is deemed to be highly contagious, the self-clean feature will be enabled for the next 24 to 72 hours. This brings the contamination risk as close to zero as possible for the next patient.
Privacy Policy – Protection of Personal Information (Law 25) Les Dentistes du Vieux-Port de Montréal The protection of your personal information is at the heart of our priorities. In a world where communication technologies are rapidly evolving, we are committed to safeguarding the confidentiality of all the information you entrust to us, in compliance with Law 25 on the protection of personal information in the private sector. Collection and Use of Personal Information During your visit or registration at our clinic, we collect certain personal information necessary to provide quality dental care (contact details, medical information, dental history, etc.). This information is used solely within the context of our professional practice and is never shared with third parties without your consent, unless required by law. Security Measures and Data Retention Your data is stored in a secure environment, with strict measures in place to prevent unauthorized access, including: Controlled access for authorized personnel Protected access for patients to their own information Computer systems secured by firewalls and security protocols Continuous updates to our protection technologies All our staff are trained to handle your information with the utmost confidentiality, in accordance with our code of ethics and current legal requirements. Commitment to Professional Secrecy All members of our team — dentists, hygienists, assistants, and administrative staff — are subject to the Code of Ethics of Dentists of Quebec and professional secrecy. No information concerning you will be disclosed without your express authorization. Your Rights Regarding Personal Information In accordance with Law 25, you have the right to: Access your personal information held by the clinic Correct or update any inaccurate information Withdraw your consent to the use of your data, where applicable Request the deletion of your information, subject to legal retention obligations To exercise these rights or for any questions about how we manage your personal information, please contact our designated representative. Personal Information Protection Officer For any questions about this policy, or to file a complaint regarding non-compliance with it, please contact Dr. Julia Halfon, Personal Information Protection Officer, in writing at: info@lesdentistesduvieuxport.com.
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Here is some postoperative advice for the various procedures. We hope that you’ll find it useful!
Advice for teeth whitening
Download PDFAdvice for after teeth whitening
Download PDFAdvice for after having a crown installed
Download PDFPostoperative advice for extractions
Download PDFAdvice for bite guards
Download PDFAdvice for after a temporary dental filling
Download PDFAdvice for after a scaling
Download PDF